Understand the intentions of your visitors

Juliia is an intelligent conversational engine that boosts your e-commerce conversion by understanding each purchase intention and guiding the user to the right product.

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Your customers don't talk in facets

With the rise of AI, habits are changing: Internet users ask questions, describe their needs, and expect precise answers. Even for their e-commerce experience.
Facets are no longer enough: they are often too general, not rigid and lack context.

Juliia is a game changer. She understands the intent to buy, interprets requests, and knows how to jump-start the conversation to guide the user to the right product.

Capture the real need behind every search

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Juliia relies on natural language

To decipher poorly formulated, incomplete, or unclear research, she:

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Interpret real intentions
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Reformulate as needed
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Orient the conversation to refine
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Includes shades
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Take context into account
(opportunity, customer profile, constraints)

and allows you to respond in a more relevant way from the first exchange.

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What your customers get out of it

Juliia allows the user to express themselves as they speak and to find what they are looking for effortlessly.

A fluid and intuitive search
Better relevance of the suggestions
Less Frustration, More Commitment
An impression of advice, not a robot
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What you gain

Smarter research means less friction for your customers... and more levers to advance your conversion and refine your product strategy.

Fewer queries with no results
Fewer abandonments on the search page
More clicks to product sheets
A better understanding of customer intentions, to refine your offer or catalog

When to understand is to sell more

Here are 6 concrete examples where Juliia makes it possible to transform a fuzzy search into a conversion opportunity, whether you sell to individuals or professionals.

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“A warm but not too thick jacket”

Juliia detects the thermal need, the season, and asks a question about the use to target the right material and the right cut.

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“A shampoo that doesn't grease my hair”

Juliia identifies the type of hair problem and suggests suitable filters: frequent use, oily roots, etc.

“A gift for a sporty teenager”

Juliia detects the thermal need, the season, and asks a question about the use to target the right material and the right cut.

“An ergonomic chair for physiotherapists in the office”

Juliia detects professional activity, comfort and space constraints, then guides you to the right models.

“An adhesive that is resistant to humidity and cold”

It captures environmental constraints, proposes sorting by technical use, and verifies compatibility.

“A quiet coffee machine for a hotel”

Juliia identifies the sound need, the environment of use, and filters according to noise level and capacity.

Concrete results, where it counts!

71%

Recommendation rate

90 sec.

Average recommendation time

90%

Relevance rate

40%

Engagement rate